The click to call feature enables communication directly from a web browser simply by clicking a link. It is another dimension of your business phone line. You can generate a link in VUC portal and place it on your website, associate it with a "call me" button or use in your email signature. Website visitors or email recipients do not have to sign in or download any additional software as the entire app is based on technology supported by browsers.
When creating a click to call link you can decide what options should be allowed. You can let your customers chat with you or even have a video conference while browsing your website.
Both calls and chats will be received on your smartphone UC app, on your browser or even you can answer a call on your Yealink phone.
The answering rules will work too - if a c2c link is directed to a user his answering rules will be used like for any other incoming call.