Voiplid Network

Common Questions 11

• Which CODECs do you support?
• How do I setup my dialing plan for outbound calling?
• Which format should I use when setting up Caller ID in my switch?
• What ports should I open in my router/firewall?
• In what format should I configure the phone number for inbound routes?

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SIP Trunking Installations 2

• How do I setup my SIP trunk for inbound/outbound calling?
• pointing SIP Proxy

Payments 2

• How do I send money online with Skrill (Moneybookers)?
• How to send money PayPal ?

Soft Phone Setup 4

• Zoiper Soft Phone Setup
• Android Bria SIP Settings for voip configuration
• CSIPSimple Setup Guide
• Quick Reference Guide for: Configuring an Voiplid account for use with X-Lite

FreePBXww User Guide 1

• FreePBXww User Guide

General 10

• How to start?
• What is the suggested browser?
• How can I get in touch with Voiplid Network?
• Which countries can use your service?
• How many routing plans do you offer?

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Finance/Commercial 12

• What is the minimum top-up amount?
• How fast will my payment be processed?
• What are your bank details for wire transfer?
• Are there any taxes applied and do you offer a reseller program?
• How can I access my recent calls/CDR online and how can I download you current rate sheet?

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Technical 17

• How do the customers report a problem?
• I have lost my username and/or password. What should I do?
• I am experiencing connection problems. Where do I report these and what are you doing about it?
• How can I test your service?
• What is the dialing format for each of these routes?

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How to Generate Premium SIP Account 1

• Step by Step Tutorials How To Create A First SIP Account To Start Making Calls - US Location.

Voiplid Unified Communication UC 12

• Admin user – Sign up and your first log in to the UC portal
• My profile
• Company directory
• Contact info
• Contacts

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Click to call 4

• Click to call links
• Company and personal c2c links
• Adding Click to call link
• Time spans

Call features 4

• During a call features
• Transfer
• Multiple calls
• Three way calling (ad-hoc conference)

Chats 9

• Offline history
• Delivery and read confirmation
• SMS
• Typing notification
• Notifications

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Channels 6

• Channels
• Channel picture and name
• Delivery and read confirmation
• Adding guest members
• Audio conference

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Presence 1

• Presence

Visual voicemail 4

• Visual voicemail
• Welcome greeting
• Received voicemail messages
• Voicemail to email

Find me and Do Not Disturb 1

• Find me and Do Not Disturb

Autoattendants 2

• Autoattendants – receptionist
• Menu numbers