From voiplid you can call other users as well as phone numbers from other networks (mobile or landline). User to user calls are referred to as free, both in the portal and mobile apps.
Free onnet calls- limited to the company users, enabling greater capabilities
Paid offnet calls –calls and SMSs to external numbers.
Calls can be started from contacts, company directory or the recent history menu by clicking an icon representing voice call or video call.
Video icon is available only for the onnet calls.
User to user audio calling uses HD voice codec which is also dynamically adjusting to different network conditions.
The call button by default initiate onnet call. If you want to call external phone numbers hover mouse over the button and you will see the menu with the paid call option. You can also click on the avatar which will open the contact info panel with the list of all user’s phone numbers.
You can also make a call from the dialpad. To open it go to the Recents menu and click on the dialpad icon in the lower part of the list. The dialpad lets you enter a phone number and make a call or send SMS to it.
