Chats

Chats

Offline history
All chats are stored on the server. The offline history is synced across all devices. Even if you receive a chat on for example portal it will be on your m...
Tue, 15 Aug, 2017 at 6:49 AM
Delivery and read confirmation
When a chat is received by the other user you will get a delivery confirmation which is represented by a double blue tick on the message bubble. One blue ...
Tue, 15 Aug, 2017 at 6:49 AM
SMS
SMS can be sent to offnet phone numbers – from contacts or entered in the dialpad. To send an SMS to a user click on the link button left to the chat input ...
Tue, 15 Aug, 2017 at 6:50 AM
Typing notification
When you are chatting with another user you can see when he is writing a response. It is shown as a small pen icon just above the input text box in the cha...
Tue, 15 Aug, 2017 at 6:50 AM
Notifications
Notifications are shown in two cases: When the portal is open but you are on another tab or the browser is in background under another app which is i...
Tue, 15 Aug, 2017 at 6:51 AM
Attachments
Attachments can be sent from the chat panel. They are available only for the chat messages, not for SMS. To send an attachment click on the clip icon on th...
Tue, 15 Aug, 2017 at 6:52 AM
Reply
This function lets you answer a message. It will be shown on the other side in a special way with the message being answered on top of your response. To re...
Tue, 15 Aug, 2017 at 6:54 AM
Forward
A message or multiple messages can be forwarded to another user or to a channel. Click on a menu icon on a message and from menu choose Forward. An...
Tue, 15 Aug, 2017 at 6:55 AM
Star
Each chat can be mark as starred. Click on the menu icon on the chat and choose Mark as starred option. This is a way to group important messages from a giv...
Tue, 15 Aug, 2017 at 6:56 AM