Finance/Commercial

Finance/Commercial

What is the minimum top-up amount?
We require $25 minimum payment. There is no monthly fee and you are free to use this credit in any period of time.
Wed, 15 Oct, 2014 at 7:48 AM
How fast will my payment be processed?
It depends on the payment system you use. Payments by PayPal,Credit Cards and Moneybookers (Skrill) are processed instantly. Bank transfers may take up to 4...
Wed, 15 Oct, 2014 at 7:49 AM
What are your bank details for wire transfer?
For our bank details, please, contact our billing team: billing@voiplid.com
Wed, 15 Oct, 2014 at 7:50 AM
Are there any taxes applied and do you offer a reseller program?
No, there are no taxes applied. Yes, we do provide with reseller program. As soon as the form is submitted, our representative will contact you for the furt...
Wed, 15 Oct, 2014 at 7:51 AM
How can I access my recent calls/CDR online and how can I download you current rate sheet?
Go to my account, login and choose xDR browser to see the calls’ history. For downloading the rate sheet you will need to choose the product and click on th...
Wed, 15 Oct, 2014 at 7:52 AM
How often do you update the rate sheet?
Voiplid Rates are normally updated twice per month: it's on the 7th day of the month and on the 22th for the second time. The updated rate sheet is ava...
Wed, 15 Oct, 2014 at 7:53 AM
How do I receive an invoice?
You can view your invoices and call specifications online at any time. The invoices are available online up to 1 year after the invoice date, invoices older...
Wed, 15 Oct, 2014 at 7:53 AM
Which payment methods does Voiplid offer?
We offer the following payment methods: PayPal, Wire Transfer, Credit Card (MasterCard, Visa, American Express), Moneybookers, MoneyGram.
Wed, 15 Oct, 2014 at 7:54 AM
What is important when making a bank transfer?
The most important thing the customer is asked to do during the bank transfer is to mention the login ID (identical with the customer name) in the payment d...
Wed, 15 Oct, 2014 at 7:55 AM
Is it safe if you keep the Credit Card information in your system?
We cannot keep the credit card information in our system, as we don't have this information. The credit card information is only available to our merch...
Wed, 15 Oct, 2014 at 7:56 AM