In order to receive inbound calls, you will have to build an inbound route on your switch and
map it to a valid extension or ring group. Please make sure that you have configured the
inbound route properly on your switch. Also, please make sure that you are allowing the
inbound SIP traffic to pass to your switch from our proxy server (

We will send all inbound calls in the North American Numbering Plan (NANP) format of 1 +
area code + 7 digit number (US calls) and 011 + country code + number (non US calls). This
is how virtual phone numbers (DIDs) will display in the Partner Resource Center. You should
input the DID in your inbound route in the exact format displayed in the panel.