Voiplid Network
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+603-9212-7777
Knowledge base
General
Common Questions
11
Which CODECs do you support?
How do I setup my dialing plan for outbound calling?
Which format should I use when setting up Caller ID in my switch?
What ports should I open in my router/firewall?
In what format should I configure the phone number for inbound routes?
View all 11
SIP Trunking Installations
2
How do I setup my SIP trunk for inbound/outbound calling?
pointing SIP Proxy
Payments
2
How do I send money online with Skrill (Moneybookers)?
How to send money PayPal ?
Soft Phone Setup
4
Zoiper Soft Phone Setup
Android Bria SIP Settings for voip configuration
CSIPSimple Setup Guide
Quick Reference Guide for: Configuring an Voiplid account for use with X-Lite
FreePBXww User Guide
1
FreePBXww User Guide
FAQ- Frequently Asked Questions
General
10
How to start?
What is the suggested browser?
How can I get in touch with Voiplid Network?
Which countries can use your service?
How many routing plans do you offer?
View all 10
Finance/Commercial
12
What is the minimum top-up amount?
How fast will my payment be processed?
What are your bank details for wire transfer?
Are there any taxes applied and do you offer a reseller program?
How can I access my recent calls/CDR online and how can I download you current rate sheet?
View all 12
Technical
17
How do the customers report a problem?
I have lost my username and/or password. What should I do?
I am experiencing connection problems. Where do I report these and what are you doing about it?
How can I test your service?
What is the dialing format for each of these routes?
View all 17
Premium New SIP Account Generator Tutorials
How to Generate Premium SIP Account
1
Step by Step Tutorials How To Create A First SIP Account To Start Making Calls - US Location.
Unified Communication
Voiplid Unified Communication UC
12
Admin user – Sign up and your first log in to the UC portal
My profile
Company directory
Contact info
Contacts
View all 12
Click to call
4
Click to call links
Company and personal c2c links
Adding Click to call link
Time spans
Call features
4
During a call features
Transfer
Multiple calls
Three way calling (ad-hoc conference)
Chats
9
Offline history
Delivery and read confirmation
SMS
Typing notification
Notifications
View all 9
Channels
6
Channels
Channel picture and name
Delivery and read confirmation
Adding guest members
Audio conference
View all 6
Presence
1
Presence
Visual voicemail
4
Visual voicemail
Welcome greeting
Received voicemail messages
Voicemail to email
Find me and Do Not Disturb
1
Find me and Do Not Disturb
Autoattendants
2
Autoattendants – receptionist
Menu numbers
Help Desk Software
by Freshdesk